Question

Can't Pay. CC rejected many time

Posted August 22, 2019 230 views
DigitalOceanUbuntu 18.04

Hello. I need help. I use 3 of CC, every of them are rejected. Please I already contact the DO Support more than 12 hours and no responds.. Can anyone explain why mine is rejected when I can use it for other online purchase? Thanks

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1 answer

Hi there @Privilegeplusclub,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Do you have a ticket number from when you contacted our support/abuse team so that I can get this followed up for you?

Hope that helps!
- Matt.

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