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Can't stop droplet

Posted on December 17, 2018

Hello. I want to stop my droplet (ip: 209.97.177.238 uri: droplets/103781342) but I can’t. I have used ON/OFF switch, power off button and Destroy button, but all they has no effects. I see this in “Network” secion in my broswer

https://cloud.digitalocean.com/api/v1/droplets/103781342/power_off {“error”:“hold”,“messages”:{“base”:[“Please contact support to complete this action.”]}}



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Hi friend, the response message gives you the answer you need – Please contact our Support for assistance, as the control event isn’t getting through to your Droplet so we’ll need to help you directly.

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