cannot access and wrong IP the droplet


we cannot access to droplet from ssh. We can access only from from DO panel but in this time the IP is wrong.

I need urgent help please


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Hi, @pizzappch

Have you recently rebooted your droplet? Sometimes after a droplet some packages might get uninstalled and this is what I want to check with you.

If you access the console and execute ifconfig does everything looks okay to you? You should be able to see the eth0 network interface and lo as well. You can share the output of the command here so we can check it for you.

Regards, Alex

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Hello, Can you access your droplet through console of your DO panel, sign in as user with elevated privileges, and execute the following command, please ?

sudo ip address

This command displays info concerning your network interfaces and IP addresses bound to them. Find your public IP address (usually on eth0). Try to ssh this address.

If you still cannot access your droplet, restart it and try to ssh again.

Is your current connection problem related to any actions you did on your droplet recently (e.g. operations on packages, firewall reconfiguration, etc.) ?

What is your droplet’s Linux distro ?