Question

cannot connet droplet

Posted on January 23, 2025• Last validated on January 23, 2025
Cloud Website Hosting
Asked by tekai.kao

Ubuntu 18.04.3 (LTS) x64

Region SGP1

newworldServer

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alexdo

Site Moderator

• January 23, 2025

Heya, @tekaikao

I’ve just checked and the droplet is responsive. Can you check if you can now connect to the droplet? I can not see any ongoing issues or maintenance, so this might have been a temporary issue.

Regards

Bobby Iliev

Site Moderator

• January 23, 2025

Hey there! 👋

I would recommend trying to verify the Droplet Status: Log in to the DigitalOcean Control Panel and check if the Droplet is running. If it’s powered off, start it back up.

If you still can’t connect, use the “Access” tab in the DigitalOcean dashboard to open the web console. This will give you direct access to the Droplet to troubleshoot further.

If none of these steps resolve the issue, you can reach out to DigitalOcean Support for help.

- Bobby

KFSys

Site Moderator

• January 24, 2025

Heya,

You might want to try and use the web console or the recovery console.

The Droplet Console is a browser-based way to connect to Droplets. Instead of using ssh in a local terminal, you can use the Droplet Console in your preferred web browser.

The Droplet Console has a native-like terminal experience, so you can run commands on your Droplet from a familiar command-line interface. It also provides one-click SSH access to your Droplet without the need for a password or manual SSH key configuration.

https://docs.digitalocean.com/products/droplets/how-to/connect-with-console/