Question

Cannot create droplet because of this error: "in order to create a droplet please complete registration"

But I don’t see any outstanding registration items.

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@jarland

Need this fix as well!


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Hi, any news on this? I have the same problem. After reactivation of the account, can’t create a droplet.

Hi I’m also having the same problem. I had deactivated my account before and now want to create a new droplet

We have currently identified an issue with reactivating a previously deactivated account, in which one is not able to fully utilize the service even after adding a billing profile to the account. I will update this post when the problem has been resolved.

hi I’m getting this error as well. Can you help me too?

Is this problem fixed? i got the same problem here, @jarland can u help me out

I’m getting this error too… Can you help me too.

Hey friend,

Thank you so much for asking this question here. You have identified a problem that exists on our platform, and we are investigating. I will personally reach out to you when this is resolved, and do my best to make up for it as well.

Jarland