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Cannot login user and add to cart

Posted on December 21, 2024

After migration woocommerce there are some features that don’t work like adding products to cart and user login

How to fix that ?



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Heya,

Can you share your error and error logs that you are getting? Without further information it will be hard to troubleshoot.

  • Check the Error Logs: Review the server error logs and WooCommerce logs. These logs often provide valuable insights into what might be causing the issue.

  • Inspect the Website: Use your browser’s developer tools to check for any errors in the console or network tab. This can help identify problems related to JavaScript, AJAX requests, or missing resources.

Heya, @floatingazureseal

As mentioned inspecting the Apache, PHP and MySQL error_log files can bring valuable information about the issue. USing the developer console in your browser can also shed light on what’s causing the issue.

WooCommerce uses sessions to store cart data and user login information. If there are issues with sessions, products may not be added to the cart, and users might not be able to log in.

You can ensure the session handler is working properly. In your wp-config.php file, you can define custom session handlers:

define( 'WC_SESSION_HANDLER', 'custom' );

Regards

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