Question

CNAME record not propagating

My domain registrar is NameCheap and I have their DNS pointing at Digital Ocean. I then have all my standard DNS entries in Digital Ocean. I am attempting to set up a custom domain for Google Firebase Authentication which requires 2 TXT and 2 CNAME records to be entered into my DNS. I have done so and have waited several days, multiple times and only the TXT records can be detected. The CNAME records will not propagate. Does anyone have any thoughts?

Show comments
Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

X E R A E N • September 13, 2022

I have this exact same problem exactly 18 months later. Did you ever find a solution?

alexdo • March 14, 2021

Hello @dlvanmullen

Can you please confirm that you’re using the DigitalOcean nameservers for your domain name? The name servers are ns1.digitalocean.com, ns2.digitalocean.com, and ns3.digitalocean.com

What you can do is to make sure the CNAME is entered correctly. On DigitalOcean, CNAME records have the following fields.

  • HOSTNAME, which should be set to the subdomain prefix for the new alias you want to create.
  • IS AN ALIAS OF, which should be set to the hostname where the alias should point. For the alias to work, the hostname must have an A record or be handled by a wildcard A record. This can be:
  • The apex domain (@). To map a apex domain, like example.com, enter the @ symbol.
  • A **subdomain **(e.g. site.example.com).

You can also check our docs on how to setup a CNAME record for your domain name here:

https://www.digitalocean.com/docs/networking/dns/how-to/manage-records/#cname-records

Hope that this helps! Regards, Alex

Try DigitalOcean for free

Click below to sign up and get $200 of credit to try our products over 60 days!

Sign up