I am a WordPress user, and my site shows the error of “Error establishing a database connection” so I head over to the digital ocean dashboard and opened the console, I tried to paste the restart code there, but instead of doing Cntrl+V, I did Cntrl+Shift+V, and that ^C, came, and then I tried to do the Cntrl+V command to paste my restart command, but it freezes, now it is not registering any of the keyword presses or strokes, now what should I do?
See the screenshot https://prnt.sc/u7ggmk
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
Hi @brucerobles,
Usually, the Ctrl+Shift+V should actually do the trick. That is the proper way to paste on a terminal.
Having said that, looking at the screenshot provided, it seems like you were under really high load and it was just lagging out. It seems something was hitting your droplet very hard and thus the server had to kill processes.
There are two options here, one is to upgrade your droplet and two, is to find the source of the issue and ty to remidy it.
Regards, KFSys
Hi @brucerobles,
Usually, the Ctrl+Shift+V should actually do the trick. That is the proper way to paste on a terminal.
Having said that, looking at the screenshot provided, it seems like you were under really high load and it was just lagging out. It seems something was hitting your droplet very hard and thus the server had to kill processes.
There are two options here, one is to upgrade your droplet and two, is to find the source of the issue and ty to remidy it.
Regards, KFSys
Hello, all
The Copy/Paste functionality of our web console is a bit odd; the code backing it is custom due to the way the VNC window is implemented for accessing your Droplet. It isn’t a good idea, in my experience, to rely on the console for long copy/pasting like an SSH key.
My recommended method to get the key on the Droplet is over SSH itself. You can enable PasswordAuthentication for your Droplet by modifying your /etc/ssh/sshd_config file. Once set to Yes restart the SSH service and connect via an SSH client for a more stable connection. You can then modify your ~/.ssh/authorized_keys file to add the appropriate public key.
This should do the job for you as well.
The other option is to temporary enable the PasswordAuthentication from no to yes in order to access your droplet using password and then once you’ve entered your key to disable the PasswordAuthentication again. This way is considered more secure than uploading the key to a Dropbox in case you don’t have any other server to us.
- Login to the console on DigitalOcean website.
- Type
sudo nano /etc/ssh/sshd_config - Change
PasswordAuthenticationfrom “no” to “yes” and save the file - Open a terminal on your computer and type ssh username@[hostname or IP address] or if on a Windows box use PuTTY for password login making sure authentication parameters aren’t pointing to a private key
- Login with password
- Type
sudo nano ~/.ssh/authorized_keys - Paste public key text here and save the file
- Type
sudo nano /etc/ssh/sshd_config - Change
PasswordAuthenticationfrom “yes” to “no” and save the file - Log out and attempt to log back in (if using PuTTY make sure you set up auth parameters to point to your private key)
Hope that this helps! Regards, Alex
Become a contributor for community
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
DigitalOcean Documentation
Full documentation for every DigitalOcean product.
Resources for startups and AI-native businesses
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
The developer cloud
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Get started for free
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.