Question
Could not install packages due to an EnvironmentError: Could not find a suitable TLS CA certificate bundle
- Posted on September 11, 2023
- DjangoPython
Asked by SmartScout IT
Log:
2023-09-11T12:07:14.068171777Z [34m╭────────────[34m[30m[44m git repo clone [0m[0m[34m───────────╼[0m
2023-09-11T12:07:14.068209797Z [34m│[0m [34m › fetching app source code[0m
2023-09-11T12:07:14.068213912Z [34m│[0m => Selecting branch "main"
2023-09-11T12:07:22.493876798Z [34m│[0m => Checking out commit "1190a939239f918a1fecd7a0ca45a6238b436030"
2023-09-11T12:07:23.602301627Z [34m│[0m
2023-09-11T12:07:23.608418491Z [34m│[0m [32m ✔ cloned repo to [35m/workspace[0m[0m
2023-09-11T12:07:23.646228439Z [34m╰────────────────────────────────────────╼[0m
2023-09-11T12:07:23.646265462Z
2023-09-11T12:07:23.851594692Z [34m╭────────────[34m[30m[44m buildpack detection [0m[0m[34m───────────╼[0m
2023-09-11T12:07:23.867523626Z [34m│[0m [34m › using Ubuntu 18.04 stack[0m
2023-09-11T12:07:24.060731031Z [34m│[0m Detected the following buildpacks suitable to build your app:
2023-09-11T12:07:24.060756230Z [34m│[0m
2023-09-11T12:07:24.060759385Z [34m│[0m digitalocean/python-appdetect v0.0.3
2023-09-11T12:07:24.060761312Z [34m│[0m heroku/python v2.234.4 (Python)
2023-09-11T12:07:24.060763035Z [34m│[0m digitalocean/procfile v0.0.4 (Procfile)
2023-09-11T12:07:24.060764799Z [34m│[0m digitalocean/custom v0.1.2 (Custom Build Command)
2023-09-11T12:07:24.060766593Z [34m│[0m
2023-09-11T12:07:24.060769223Z [34m│[0m For documentation on the buildpacks used to build your app, please see:
2023-09-11T12:07:24.060771031Z [34m│[0m
2023-09-11T12:07:24.060772830Z [34m│[0m Python v2.234.4 https://do.co/apps-buildpack-python
2023-09-11T12:07:24.063268831Z [34m╰─────────────────────────────────────────────╼[0m
2023-09-11T12:07:24.063281865Z
2023-09-11T12:07:24.066071532Z [34m╭────────────[34m[30m[44m build caching [0m[0m[34m───────────╼[0m
2023-09-11T12:07:24.068331231Z [34m│[0m [34m › checking for cache from a previous build[0m
2023-09-11T12:07:26.584078882Z [34m│[0m Restoring metadata for "heroku/python:shim" from cache
2023-09-11T12:07:27.733977686Z [34m│[0m Restoring data for "heroku/python:shim" from cache
2023-09-11T12:07:42.955813707Z [34m╰───────────────────────────────────────╼[0m
2023-09-11T12:07:42.955993815Z
2023-09-11T12:07:42.959169425Z [34m╭────────────[34m[30m[44m app build [0m[0m[34m───────────╼[0m
2023-09-11T12:07:53.075187068Z [34m│[0m -----> Using Python version specified in runtime.txt
2023-09-11T12:07:53.405760931Z [34m│[0m !
2023-09-11T12:07:53.405803953Z [34m│[0m ! Python 3.7 reached its upstream end-of-life on June 27th, 2023, so no longer
2023-09-11T12:07:53.405809124Z [34m│[0m ! receives any security updates:
2023-09-11T12:07:53.405811890Z [34m│[0m ! https://devguide.python.org/versions/#supported-versions
2023-09-11T12:07:53.405814026Z [34m│[0m !
2023-09-11T12:07:53.405816031Z [34m│[0m ! Support for Python 3.7 will be removed from this buildpack in October 2023.
2023-09-11T12:07:53.405818218Z [34m│[0m !
2023-09-11T12:07:53.405821249Z [34m│[0m ! Upgrade to a newer Python version as soon as possible to keep your app secure.
2023-09-11T12:07:53.405824374Z [34m│[0m ! See: https://devcenter.heroku.com/articles/python-runtimes
2023-09-11T12:07:53.405841635Z [34m│[0m !
2023-09-11T12:07:53.405845616Z [34m│[0m !
2023-09-11T12:07:53.405848718Z [34m│[0m ! A Python security update is available! Upgrade as soon as possible to: python-3.7.17
2023-09-11T12:07:53.405852030Z [34m│[0m ! See: https://devcenter.heroku.com/articles/python-runtimes
2023-09-11T12:07:53.405855359Z [34m│[0m !
2023-09-11T12:07:53.407999663Z [34m│[0m -----> Requirements file has been changed, clearing cached dependencies
2023-09-11T12:07:53.787510819Z [34m│[0m -----> Installing python-3.7.0
2023-09-11T12:07:54.659120758Z [34m│[0m -----> Installing pip 23.2.1, setuptools 68.0.0 and wheel 0.41.0
2023-09-11T12:07:55.493270768Z [34m│[0m Could not install packages due to an EnvironmentError: Could not find a suitable TLS CA certificate bundle, invalid path: .heroku/python/lib/python3.7/ensurepip/_bundled/pip-10.0.1-py2.py3-none-any.whl/pip/_vendor/certifi/cacert.pem
2023-09-11T12:07:55.493324251Z [34m│[0m
2023-09-11T12:07:55.522602803Z [34m│[0m [31;1mERROR: [0mfailed to build: exit status 1
2023-09-11T12:07:55.647751132Z [34m│[0m
2023-09-11T12:07:55.651095344Z [34m│[0m
2023-09-11T12:07:55.651116684Z [34m│[0m For documentation on the buildpacks used to build your app, please see:
2023-09-11T12:07:55.651120393Z [34m│[0m
2023-09-11T12:07:55.651123064Z [34m│[0m Python v2.234.4 https://do.co/apps-buildpack-python
2023-09-11T12:07:55.651403067Z [34m│[0m
2023-09-11T12:07:55.660010659Z [34m│[0m [31m ✘ build failed[0m
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Hi there,
It sounds like you are using an old buildpack on the App Platform. I could suggest upgrading your buildpacks by following the steps here:
Alternatively, you can manually specify the new version by adding the following to your app spec file:
For more information on this I could suggest this discussion here:
Let me know how it goes!
Best,
Bobby