cpanel server diskspace full - need help urgently

Posted September 23, 2019 2.7k views

droplets in Digital Ocean is now experiencing diskspace 100% full - whm, ssh…etc is not working - tried to resize the droplet in DO but failed too
i can only login thru console. Would really appreciate if anyone could guide me step-by-step on how to go to user’s directory and delete some unimportant files/logs/tmp
I have very very minimal knowledge with linux command. thanks in advance

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4 answers

Hello @damuz,

I’m going to setup a test droplet to see if I can reproduce the situation and determine why increasing the Droplet’s disk space isn’t working. I’ll provide another response shortly.

In the meantime, the following cPanel Knowledge Base article demonstrates how to clean up unmanaged log files on cPanel & WHM:

Thank you.

Hello @damuz,

I was able to successfully resize a cPanel & WHM Droplet using the instructions at:

Can you confirm if this works?

Thank you.

hi, i managed to resize the droplet after deleting some files and cleared up 100MB++ from the server. Server is up and running now. thanks much

if I need more diskspace but I dont really need computing power. Should I subscribe to Volume ?

then how do I move the users’ data to volume? is there a help article on this?

  • Hello, damuz

    Block storage volumes are network-based block devices that provide additional data storage for Droplets. You can move them between Droplets and resize them at any time.

    You can create the new volume as home2 and mount it so you can use it and then login to WHM –> Basic WebHost Manager® Setup –> set /home2 directory instead of /home

    By default all directories matching the “Home Directory Prefix” are checked for available disk space and the directory with the most free space will be used.

    Additional home directories matching the following value will also be used for new home directory creations. (Leaving this value blank disables the feature.) Only mount points are considered. This option only takes one value.

    Hope that this helps!