DNS Error Present (CNAME (illegal))

  • Posted August 14, 2014

Hello there,

I`ve this error on my DNS menu:

zone NS ‘NS1.MOON.BG’ is a CNAME (illegal) zone NS ‘NS2.MOON.BG’ is a CNAME (illegal) zone not loaded due to errors.

Why this error come to me? I added the domain & NS servers before two weeks, but today I forwarded my domain to droplet. Is this the error and will be ready soon? What to do?


Hi, can you post a screenshot of your DNS records?

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Are you putting your trailing dots after your Hostname within the A Record?

i.e;**. **

Hi, thank you for the replay. First I want to say, that I made this settings the same for other my server “”, which work perfect. I do it the same here, but there is error:

zone NS 'NS1.MOON.BG' is a CNAME (illegal)
zone NS 'NS2.MOON.BG' is a CNAME (illegal)
zone not loaded due to errors.

Here is the screenshot of my DNS settings, which comes with DNS Error Present now:


It’s a bit hard to tell without knowing exactly what you have entered for your DNS records, but it sounds like you have tried to add a CNAME to using the whole FQDN. What you want to enter is just ns1

Check out this tutorial for more information on how to setup DNS records using the DigitalOcean control panel.