DNS redirect with CNAME blocked on app


I have a domain with a CNAME pointing to an APP on digitalocean. The CNAME points correctly by the provider and is active in the control panel on digitalocean, but for some reason the redirect gets blocked by digitalocean. Here is the link:

Can someone please help me understand how to fix it? I have tried with other domain-names following the same procedure and they work. I have also waited long enough for DNS-changes to propagate.

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Hey there!

Is this site using App Platform or hosted on a droplet? It looks like that domain is using DigitalOcean nameservers. If this is an app on App Platform you don’t need to configure any DNS settings for the app directly. You would delete any A records you created then manually add the domain under the domains settings of your app. App Platform would then automatically create the correct DNS entries to point your domain to your app.

App Platform DNS

Hope it helps! Nate