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What is the reason for this report?

Does anyone know what the response time for tickets is at the moment?

Posted on August 4, 2017

I have send a ticket over 3,5 hours ago and still no reply?



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Accepted Answer

DigitalOcean does not charge enough to justify a support SLA, it’s best effort, up to 48 hours.

ticket id: 490358

ok thats a long time…

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