Question

Domain name already exists for newly registered domain

Hi, I’m getting a Domain name already exists red box when I try to add my domain to Networking -> Domains. I haven’t registered this domain in any of my droplets before. Is there a work around, I can prove ownership of the domain. Kind regards, Nox


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Hello there,

The system performs a DNS lookup to see if the domain has already been added to DigitalOcean. If it has, you’ll receive a message that says Data domain example.com: Name already exists. If the domain has not been previously added to DigitalOcean’s DNS service, it will be added.

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps

Hello @noxidsoftShark ,

Request you to open a support ticket and we would be able to help you out!

We will need to dig in detail to your account.

Cheers, Sri Charan

Quote from the link below:

The system performs a DNS lookup to see if the domain has already been added to DigitalOcean. If it has, you’ll receive a message that says Data domain example.com: Name already exists. If the domain has not been previously added to DigitalOcean’s DNS service, it will be added.

https://www.digitalocean.com/community/questions/data-domain-xxx-name-already-exists?answer=65156