I have recently set up my domain name using some tutorials online. Now I am getting some weird errors.
The domain name only works for me when I use www.domain.com, so domain.com without the www. Does not work. Some users get a 403 forbidden error and some get the website, but not with the www. added.
I am at a loss here.
- A domain.com dropletip 3600
- CNAME www.domain.com domain.com 43200
then the 3 NS rows
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Hello,
There could be a few possible causes. I would recommend starting with the following:
- Run a check for both your www and the non-www versions of your domain via the DigitalOcean DNS tool:
https://www.digitalocean.com/community/tools/dns
You need to make sure that both versions return the droplet’s IP.
-
Note that whenever you make a DNS change, it could take up to 48 hours for the DNS cache to clear over the Globe before you could see your DNS changes.
-
Check your Apache/Nginx access and error logs - there you would be able to see exactly why the users are getting the odd errors that you’ve mentioned
-
Make sure that your Apache Vhost or Nginx Server block, includes both your www and the non-www versions of your domain name.
Hope that this helps! Regards, Bobby
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