Question
Droplet is stuck at executing a Power Off
- Posted on July 25, 2022
- DigitalOcean Droplets
Asked by 962a61205980453280c0aae135
When trying to access the site hosted on my droplet, it reached a timeout. I couldn’t SSH via the console nor the web console as well.
I tried turning off the droplet and now it’s stuck at executing “Power Off”. It has already been an hour. Any ideas on why this is happening and how it can be resolved?
Submit an answer
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.
Hello there,
There might be a delay in processing the request or just a delay in updating the information in the Droplet section.
Can you verify if the droplet is still inaccessible? Additionally, you can try using the console to regain access to your droplet:
https://docs.digitalocean.com/products/droplets/how-to/connect-with-console/
If the issue persists, you can reach our support team.
https://www.digitalocean.com/support/
Regards
Hey @962a61205980-4532-80c0-aae135,
If you can’t proceed anyway I’ll recommend contacting the DigitalOcean Support. They will be able to access your account and your Droplet directly from their host and reboot it for you.
You can reach them at:
Hope that helps! - KFSys.