I used the Reboot command in Terminal. I waited and reconnected via SSH but it didn’t work, then I went to the DO dashboard, used the Console in DO, but there was no response. And I used the Power Cycle button, but the end result was still no response. I don’t know what to do next, and I haven’t backed up everything yet
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Accepted Answer
Hi,
You can try using the recovery console to access your Droplet:
https://docs.digitalocean.com/products/droplets/how-to/recovery/recovery-console/
If this is a network issue, you could follow the steps here on how to debug this:
https://docs.digitalocean.com/support/how-do-i-debug-my-droplets-network-configuration/
If you’ve tried all that already and still can’t get it to work, you can reach out to the DigitalOcean support team:
- Bobby.
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