Question

Droplet not responding after hit Power Cycle button

I used the Reboot command in Terminal. I waited and reconnected via SSH but it didn’t work, then I went to the DO dashboard, used the Console in DO, but there was no response. And I used the Power Cycle button, but the end result was still no response. I don’t know what to do next, and I haven’t backed up everything yet


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Bobby Iliev
Site Moderator
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February 15, 2025
Accepted Answer

Hi,

You can try using the recovery console to access your Droplet:

https://docs.digitalocean.com/products/droplets/how-to/recovery/recovery-console/

If this is a network issue, you could follow the steps here on how to debug this:

https://docs.digitalocean.com/support/how-do-i-debug-my-droplets-network-configuration/

If you’ve tried all that already and still can’t get it to work, you can reach out to the DigitalOcean support team:

https://www.digitalocean.com/support/

- Bobby.

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