Droplet not working, no idea what happens
I have a WP droplet on DigitalOcean.
It was working until a few days ago when I tried to install the SSL certificate.
Long story short, at this point the website isn’t responding and I have no idea what the issue is.
I have an open ticket but the feedback is painfully slow. I get a reply being told to do some stuff, which doesn’t work, then I reply, and then I have to wait several hours for the next answer. It’s been going on for days, and my website is still down.
DigitalOcean has gone from being an easy and straight-forward solution for me to host my website, to being a total hinderance, because I am stuck, can’t access my website, and I am losing COUNTLESS hours googling for answers… not worth it.
At this point, I’d simply like to fetch my whole website and move to a new hosting platform, like NameCheap, which offers live support.
As I mentioned earlier, the website isn’t working, but I am connected to the server via ssh.
Would there be a guide on how to fetch the whole WP installation to move it somewhere else?