By gaboto
Hi,
I’m looking for advice on a stuck Droplet. The DO control panel shows two operations frozen simultaneously:
- Power on: “Executing” for 20+ minutes
- Snapshot: “Executing” for 3+ hours
For context, on the same 80 GB Droplet, previous backups completed in 6-8 minutes, so 3 hours is way outside the normal range.
The Droplet was powered off when I started the snapshot, and later I tried to power it on to proceed with a live migration suggested by support. Now it seems the snapshot is blocking disk operations and neither action can complete.
Questions:
- Has anyone experienced a similar situation where both a snapshot and a power-on action got stuck? What resolved it?
- Is there a way from the control panel to cancel a snapshot in progress? I couldn’t find one.
- Any general tips for this kind of situation while waiting for support?
I have open support tickets, but posting here in case anyone has been through this and can share what worked.
Thanks!
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