ERR_CONNECTION_TIMED_OUT

Question

This site can’t be reached178.128.59.64 took too long to respond.
Try:

Checking the connection
Checking the proxy and the firewall
ERRCONNECTIONTIMED_OUT
Check your Internet connection
Check any cables and reboot any routers, modems, or other network devices you may be using.
Allow Chrome to access the network in your firewall or antivirus settings.
If it is already listed as a program allowed to access the network, try removing it from the list and adding it again.
If you use a proxy server…
Check your proxy settings or contact your network administrator to make sure the proxy server is working. If you don’t believe you should be using a proxy server: Go to Applications > System Preferences > Network > Advanced > Proxies and deselect any proxies that have been selected.

Answer 1

bobbyiliev February 2, 2021

Hi there,

Can you share some more information on the exact setup that you have?

Here are a few things that I could suggest checking:

Make sure that your services like Apache/Nginx are runing
Check your logs for more information on what could be causing the problem
If you have a firewall, make sure to allow the necessary IP ranges through there

Regards,
Bobby

Reply Report

ricklien101616 February 2, 2021

I setup ubuntu and jupyter notebook on my droplet. I am currently using a macbook pro with chrome. I don’t now exactly what kind of information you are looking for so it can be helpful, so please be specific.
Reply Report
- Lalitha February 2, 2021
  
  Hello again,
  
  From your reply, I assume you just created a Droplet, but did not setup your application on it? Once you get an IP address after creating a Droplet, you can use it to point to your application domain etc.
  
  Any further troubleshooting can be done by accessing the Droplet via SSH or from the Droplet console
  
  Check if web server(Apache/Nginx) is running. sudo netstat -plunt | grep apache2
  
  Check the logs. Web server logs can be found here /var/log
  
  You can also refer to our articles here for more troubleshooting steps
  https://www.digitalocean.com/community/tutorials/how-to-troubleshoot-common-apache-errors
  
  https://www.digitalocean.com/community/tutorials/how-to-troubleshoot-common-site-issues-on-a-linux-server
  
  If your query is something more specific, feel free to open a Support ticket at https://cloudsupport.digitalocean.com/s/ Our Support team will be more than happy to assist you further.
  
  Hope this helps!
  
  Cheers,
  Lalitha
  
  How To Troubleshoot Common Site Issues on a Linux Server
  by Justin Ellingwood
  Everybody runs into issues with their website at one point or another. This guide will help you troubleshoot some common issues and get your site running again.
  
  Reply Report
  
  ricklien101616 February 3, 2021
  
  It is easier for me to delete this droplet and reinstall from the very beginning? I tried to log in my terminal command line and restart the Apache/Nginx, but the directory is not found.
  
  Last login: Wed Feb 3 00:35:35 2021 from 45.135.186.63
  
  root@ubuntu-s-1vcpu-1gb-sgp1-01:~# systemctl restart apache2
  
  Failed to restart apache2.service: Unit apache2.service not found.
  
  root@ubuntu-s-1vcpu-1gb-sgp1-01:~# systemctl restart nginx
  
  Failed to restart nginx.service: Unit nginx.service not found.
  
  root@ubuntu-s-1vcpu-1gb-sgp1-01:~#
  
  Reply Report
  
  Lalitha February 3, 2021
  
  Hello,
  
  Starting afresh is a good idea, if it feasible to you. You can refer to our Community articles if it suits your requirements
  https://www.digitalocean.com/community/tutorials/initial-server-setup-with-ubuntu-18-04
  
  https://www.digitalocean.com/community/tutorials/how-to-install-linux-apache-mysql-php-lamp-stack-on-ubuntu-20-04
  
  https://www.digitalocean.com/community/tutorials/how-to-install-linux-nginx-mysql-php-lemp-stack-ubuntu-18-04
  
  Cheers,
  Lalitha
  
  Initial Server Setup with Ubuntu 18.04
  by Justin Ellingwood
  When you first create a new Ubuntu 18.04 server, there are a few configuration steps that you should take early on as part of the basic setup. This will increase the security and usability of your server and will give you a solid foundation for subsequent...
  
  Reply Report

Answer 2

ricklien101616 February 2, 2021

I setup ubuntu and jupyter notebook on my droplet. I am currently using a macbook pro with chrome. I don’t now exactly what kind of information you are looking for so it can be helpful, so please be specific.
Reply Report
- Lalitha February 2, 2021
  
  Hello again,
  
  From your reply, I assume you just created a Droplet, but did not setup your application on it? Once you get an IP address after creating a Droplet, you can use it to point to your application domain etc.
  
  Any further troubleshooting can be done by accessing the Droplet via SSH or from the Droplet console
  
  Check if web server(Apache/Nginx) is running. sudo netstat -plunt | grep apache2
  
  Check the logs. Web server logs can be found here /var/log
  
  You can also refer to our articles here for more troubleshooting steps
  https://www.digitalocean.com/community/tutorials/how-to-troubleshoot-common-apache-errors
  
  https://www.digitalocean.com/community/tutorials/how-to-troubleshoot-common-site-issues-on-a-linux-server
  
  If your query is something more specific, feel free to open a Support ticket at https://cloudsupport.digitalocean.com/s/ Our Support team will be more than happy to assist you further.
  
  Hope this helps!
  
  Cheers,
  Lalitha
  
  How To Troubleshoot Common Site Issues on a Linux Server
  by Justin Ellingwood
  Everybody runs into issues with their website at one point or another. This guide will help you troubleshoot some common issues and get your site running again.
  
  Reply Report
  
  ricklien101616 February 3, 2021
  
  It is easier for me to delete this droplet and reinstall from the very beginning? I tried to log in my terminal command line and restart the Apache/Nginx, but the directory is not found.
  
  Last login: Wed Feb 3 00:35:35 2021 from 45.135.186.63
  
  root@ubuntu-s-1vcpu-1gb-sgp1-01:~# systemctl restart apache2
  
  Failed to restart apache2.service: Unit apache2.service not found.
  
  root@ubuntu-s-1vcpu-1gb-sgp1-01:~# systemctl restart nginx
  
  Failed to restart nginx.service: Unit nginx.service not found.
  
  root@ubuntu-s-1vcpu-1gb-sgp1-01:~#
  
  Reply Report
  
  Lalitha February 3, 2021
  
  Hello,
  
  Starting afresh is a good idea, if it feasible to you. You can refer to our Community articles if it suits your requirements
  https://www.digitalocean.com/community/tutorials/initial-server-setup-with-ubuntu-18-04
  
  https://www.digitalocean.com/community/tutorials/how-to-install-linux-apache-mysql-php-lamp-stack-on-ubuntu-20-04
  
  https://www.digitalocean.com/community/tutorials/how-to-install-linux-nginx-mysql-php-lemp-stack-ubuntu-18-04
  
  Cheers,
  Lalitha
  
  Initial Server Setup with Ubuntu 18.04
  by Justin Ellingwood
  When you first create a new Ubuntu 18.04 server, there are a few configuration steps that you should take early on as part of the basic setup. This will increase the security and usability of your server and will give you a solid foundation for subsequent...
  
  Reply Report

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