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Hey @antoineClam,
The ETIMEDOUT error means MongoDB Compass can’t reach the database server at all, which isn’t probably related to credentials.
You need to make sure the IP address you’re connecting from is added to the Trusted Sources in your database settings on DigitalOcean.
If you’re on a network that restricts outbound traffic (like some office or VPN setups), try from a different network or even a hotspot from your phone to test.
Also, double-check the port in the connection string, for MongoDB it’s usually 27017, unless your string says otherwise.
If all that looks good and you still can’t connect, it’s probably worth reaching out to support so they can confirm things are ok on their end: https://do.co/support
Let us know how it goes!
- Bobby