error message Domain xxxxxxxxxxxxxx already exists

Trying to add a domain to my new droplet, im getting this error message Domain already exists, i had it in some other DO account, but i payed and moved all to another account in digital ocean to have all in the same place


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Hello, i already did and 2 days gone by, and still no one answers, i still get that same error, they only send a preformatted answer, like a bot

this is disconcerting for a company as big as D.O. to be honest

Hello, @robertoamarillas1

The system performs a DNS lookup to see if the domain has already been added to DigitalOcean. If it has, you’ll receive a message that says Data domain Name already exists.

I will recommend to log into any account the domain may have been added to previously and check the network menu to see if the domain name still exists there.

Hope this helps!

Regards, Alex