Error when i FTP using File zilla

Posted February 13, 2016 14.6k views

Everytime i try to FTP from File Zilla i get the following error
Error: Received unexpected end-of-file from SFTP server
Error: Could not connect to server

How do i ftp and transfer my files.

1 comment
  • Hey there,

    Have you logged into the Droplet via SSH or the web console? Occasionally you may see this if you need to reset the temporary assigned root password. When logging in you are presented with a prompt to set a new password.

    Happy coding,

    Jon Schwenn
    Platform Support Specialist

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1 answer


If you are trying to FTP into your droplet; this will not work. The protocol you need to use is SFTP and / or SSH. If you would like to use FTP you would need to setup a FTP service.
And like said above, if you created a droplet without an SSH key but with a generated password you will have to change the password the first time you login. You have to use the SSH protocol for this.

  • This worked for me! It is indeed required to change the password before accessing via sFTP. Also, if you can’t get access via SSH in a console, just use the console from within the controlpanel: Click on your Droplet -> Access -> Launch Console.