Getting help from a developer on Digital Ocean

I am currently using SiteLock to manage the security/monitoring on my site. However, they cannot gain access to my site until I create a login for SFTP file access. I no longer have a reliable web developer (who was the one that originally set me up on Digital Ocean) and I have walked myself through the tutorials 3 times and still haven’t done it right as they still can’t get access with the user I’ve created for them.

I’m done trying and need to enlist the help of a professional who knows the ins and outs of Digital Ocean. Is there a way to find a developer on here that I can pay to set up a new user on my account with FTP access so SiteLock can proceed to clean and maintain my site?

Thank you, Vista


Which tutorial have you followed, vista?

Check these, this and this.

Secondly, tell the exact error that you are getting so we can help you with the configuration of the problem.

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Hi there @vista,

Just noticed this question, feel free to reach out to me.

I will be happy to help you.

Regards, Bobby