Getting SSH Connection Lost

Set up an Ubuntu Droplet for the first time. I am receiving an SSH Connection Lost error when I try to open the Droplet Console. I have set up one firewall rule blocking all incoming traffic on TCP and UDP that is not my own public IP.

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Bobby Iliev
Site Moderator
Site Moderator badge
March 13, 2024


If you have configured any of your firewalls to block SSH traffic on the port the SSH daemon listens on, you need to reconfigure their rules to accept incoming SSH connections on that port.

Otherwise the web console will not work:

Alternatively, you can keep your firewall rules as they are and just use a local SSH client instead of the web console:

Hope that this helps!



Try DigitalOcean for free

Click below to sign up and get $200 of credit to try our products over 60 days!

Sign up

Featured on Community

Get our biweekly newsletter

Sign up for Infrastructure as a Newsletter.

Hollie's Hub for Good

Working on improving health and education, reducing inequality, and spurring economic growth? We'd like to help.

Become a contributor

Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.

Welcome to the developer cloud

DigitalOcean makes it simple to launch in the cloud and scale up as you grow — whether you're running one virtual machine or ten thousand.

Learn more
DigitalOcean Cloud Control Panel