Question
Getting terrible bandwidth on our NYC droplet from multiple people in Atlanta. Bandwidth on same droplet is great for people in California.
- Posted on March 14, 2024
- DigitalOcean Droplets
Asked by ianEQ
We have an NYC droplet. Multiple people on our team, in separate locations with separate ISPs, are getting terrible bandwidth when downloading files from the droplet (less than 500KBps).
Meanwhile we have a person in California getting 15MBps downloading the exact same files from the droplet. Our person in Washington is getting 30MBps downloading the exact same files from the same droplet.
Anybody know what’s going on?
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Update: after resetting my modem at the Atlanta location, download speeds are great again. This is strange because it was happening at multiple locations in Atlanta. Seems like resetting all of the modems fixed it.
Hey!
Are you still seeing this issue? As far as I can see there was a scheduled maintenance which seems to have been during the approximate time that you’ve submitted the question at.
If you are still seeing the issue, I could suggest running traceroute or MTR tests from the Atlanta locations to the NYC Droplet. This will help identify if there are any particular hops along the path that are experiencing high latency or packet loss.
MTR combines the functionality of the traceroute and ping programs in a single network diagnostic tool.
On most Unix-like systems, you can use MTR like this:
Replace
your_droplet_ipwith the IP address of your droplet.When you run MTR, it will continuously update the display with the latest network path analysis, showing you both the route and the response times.
Feel free to share the output here as well!
Best,
Bobby