Getting terrible bandwidth on our NYC droplet from multiple people in Atlanta. Bandwidth on same droplet is great for people in California.

We have an NYC droplet. Multiple people on our team, in separate locations with separate ISPs, are getting terrible bandwidth when downloading files from the droplet (less than 500KBps).

Meanwhile we have a person in California getting 15MBps downloading the exact same files from the droplet. Our person in Washington is getting 30MBps downloading the exact same files from the same droplet.

Anybody know what’s going on?

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Update: after resetting my modem at the Atlanta location, download speeds are great again. This is strange because it was happening at multiple locations in Atlanta. Seems like resetting all of the modems fixed it.

Bobby Iliev
Site Moderator
Site Moderator badge
March 15, 2024


Are you still seeing this issue? As far as I can see there was a scheduled maintenance which seems to have been during the approximate time that you’ve submitted the question at.

If you are still seeing the issue, I could suggest running traceroute or MTR tests from the Atlanta locations to the NYC Droplet. This will help identify if there are any particular hops along the path that are experiencing high latency or packet loss.

MTR combines the functionality of the traceroute and ping programs in a single network diagnostic tool.

On most Unix-like systems, you can use MTR like this:

mtr your_droplet_ip

Replace your_droplet_ip with the IP address of your droplet.

When you run MTR, it will continuously update the display with the latest network path analysis, showing you both the route and the response times.

Feel free to share the output here as well!



Try DigitalOcean for free

Click below to sign up and get $200 of credit to try our products over 60 days!

Sign up

Get our biweekly newsletter

Sign up for Infrastructure as a Newsletter.

Hollie's Hub for Good

Working on improving health and education, reducing inequality, and spurring economic growth? We'd like to help.

Become a contributor

Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.

Welcome to the developer cloud

DigitalOcean makes it simple to launch in the cloud and scale up as you grow — whether you're running one virtual machine or ten thousand.

Learn more
DigitalOcean Cloud Control Panel