Help with OpenVPN

I’ve installed the OpenVPN droplet from the marketplace and every time I use the default settings during the setup process except for the default admin account and password, I change that to a custom user as the admin. But I don’t think it’s working at all. I can’t access the client page (ipaddress:943) or the admin page (ipaddress:943/admin/). I was told from tech support to use:

sudo ufw enable

sudo ufw allow 943

This didn’t make sense to me since I thought that image of OpenVPN was using iptables and iptables already had rules set in the rules list during or after the first login on a fresh install when you’re setting all the configuration values. Using ufw pretty much locked me out of the system and I wasn’t able to access any port at that point.

I deleted the droplet and started fresh with the same results. After the initial login you go through the setup process, everything is default values except for the admin account and the results are the same, can’t access the client or admin webpages.

Maybe some others are experiencing the same issues or someone might have an idea of what might be causing it I would appreciate the help, thanks.