Question

How can I gain control of my domain hosted at Digital Ocean? It has been hijacked by my web developer.

My domain is managed by my web developer, who it seems may have removed all DNS entries relating to the domain so my business email and website are down. What is the process for regaining control of the domain?


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Hey @cutebluegreensquid,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue!

https://www.digitalocean.com/support/

Hope that helps!

Hey @cutebluegreensquid,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here.

For such issues, you’ll need to contact DigitalOcean’s support if you are still unable to add your Domain to your account.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps! - KFSys.

Hi @cutebluegreensquid,

I regret what happened. You can check out How to Manage Domains in App Platform to easily guide you on how to manage a domain.

Hope that helps! - Sergio Turpín