By donnodot
digitalocean is hosting [redacted personal information]. Although she died in September, the website remained online until a few weeks ago. It now comes on only with a message from nginx, instead of her web content. How can I take over her account at digitalocean, in order to bring her website back on line?
I created my own digitalocean account for this purpose. My username is [redacted] and my email is [redacted]. Please respond by email to acknowledge this request.
Thank you. Don McLaughlin
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
Hello @donnodot ,
Sorry to hear that,but there is a way to manage what you want.You can write a ticket to the support team and tell them your demand,and just be able to prove she is your daughter,like show them the PayPal or credit card pay history.Or,if you can control her email camclaug@gmail.com,you can go to https://cloud.digitalocean.com/forgot_password/new to reset the password.
Kind regards, Shiroka
Become a contributor for community
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
DigitalOcean Documentation
Full documentation for every DigitalOcean product.
Resources for startups and SMBs
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
The developer cloud
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Get started for free
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.