tshear
By:
tshear

How do i fix this error i really need help with this anyone please help

February 1, 2015 16.2k views

it says this
("Error: Received unexpected end-of-file from SFTP server
Error: Could not connect to server") when I try to connect throught filezilla and I cant add a user cause when I try to login on the consal it will let me put my username but not the password someone please help

2 comments
  • You will not be able to make an SFTP connection to a new droplet until you first log in via ssh or the console in the control panel. Please be aware that when you type your password into the login prompt on any Unix/Linux system no visual feedback is provided whatsoever. This should not prevent you from typing the password and pressing enter. You will have to type it manually if you are using the console as copy/paste is not supported.

  • I had the same issue. It got resolved after I logged into console and changed the password from the generated one @ reset email.

    See if it helps.

1 Answer

This question was answered by @ryanpq:

You will not be able to make an SFTP connection to a new droplet until you first log in via ssh or the console in the control panel. Please be aware that when you type your password into the login prompt on any Unix/Linux system no visual feedback is provided whatsoever. This should not prevent you from typing the password and pressing enter. You will have to type it manually if you are using the console as copy/paste is not supported.

You can see the comment here.

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