I’ve been using DO for a while for work. I finally created a personal account yesterday. I was able to increase my droplet limit immediately from 1 to 3, but I’ve apparently got a limit of one volume as well, which I don’t see any way to increase. Is this a temporary limit? I haven’t seen it on my other accounts, but I may just not have needed volumes in the beginning. Right now, it’s impossible to run more than one stateful pod in Kubernetes. (I’ve been looking everywhere to see any mention of limits on new accounts but I haven’t been able to find anything.)

As an aside, I can’t log into DO’s support site either. It asks me to log into Salesforce over and over.

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2 answers

Hey @shivjm,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue

You can use the link below to contact our team.

https://www.digitalocean.com/support/

Hope that helps!
Alex

Hello, @shivjm

What I can recommend is to try logging in using another device. At the moment there are no other reports following the same issue, so I believe the issue is local.

Let me know how it goes.

Regards,
Alex