DigitalOcean Accounts

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360 Results
  • Tool

    Bandwidth Calculator

    Estimate and understand your Droplets' bandwidth allowance on DigitalOcean.
    DigitalOcean DigitalOcean Accounts
  • Question

    Best Practice for Digital Ocean Account and Email

    I am a very small business so far, about to set up my live production server. What is the best practice for setting up my Digital Ocean account? Should I be using a separate business email address? My problem with t...
    Accepted Answer: Hi there @Kalimetric, What I would do in this case is to create a company Gmail address, for example, and then use it for any company related accounts. That way as you said, if the company grows y...
    1 By Kalimetric DigitalOcean Accounts Email
  • Question

    How to point GoDaddy Domains to DigitalOcean (year 2020)

    Hi, I have a domain name from GoDaddy and want to host my website on DigitalOcean. I followed instructions such as "What should my DNS be (
    Accepted Answer: Hello, @unitydigital Could you please let me know when exactly did you changed your namerservers to,, The thing is DNS changes might take up to 48 hours...
    1 By unitydigital DigitalOcean Accounts
  • Question

    Domain name already exists?

    My client previously had hosting in DigitalOcean and pointing to registered domain name. And now we facing an issue is that our new hosting server want to point back the previous domain name but it still holding by th...
    Accepted Answer: Hello, @tkjayaojs May I ask if you have access to the domain name, I mean if it's controlled by you, e.g you're the one that registered or have access to the domain name's renewal and etc? If you have access to the d...
    1 By tkjayaojs DigitalOcean Accounts
  • Question

    Getting a 502 Bad gateway error?help?

    After changing nameservers to digitalOcean and adding an a record to point to my ip address, i got the 502 badgateway error.ALso getting an error that says failed to connect to upstream.Everything was working untili a...
    Accepted Answer: Hi everyone i was able to solve my error.Permission issues caused the error.I basically gave the www-data ownership of /var/www. Here is how i did it: sudo chown -R www-data:www-data /var/www Then restart Ngnx ****sud...
    3 By petergitz DigitalOcean Accounts
  • Question

    When will I get my $25 credit in my digital ocean account?

    One of my friends has signed up in Digitalocean using my referral link. He got $100 credits in his account. He has spent $25 in his billings. Now, when will I get my $25 credits?
    Accepted Answer: Hey @sachindiwakar01, In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don't ever acces...
    1 By sachindiwakar01 DigitalOcean Accounts
  • Question

    adding members to a team

    I have created a team for my project. I want to add new members to the team. According to the docs, I should be able to go to ACCOUNTS and see TEAMS. But for the life of me, I can't find that link anywhere. Can anyone...
    Accepted Answer: Hello, @richardmiles01 You can invite team members during the team creation or later via the control panel. I'll add the page from the official documentation as well:
    2 By richardmiles01 DigitalOcean Accounts
  • Question

    Ubuntu 16.04 64-bit server

    Is Ubuntu 16.04 64-bit server supported?
    Accepted Answer: Yes! Here is a site that lists all DigitalOcean droplet sizes and distribution options ( If you click to the Distros tab you can see that Ubuntu 16.04 64-bit is supported. For Ubuntu distrib...
    1 By parsneginparsnegin DigitalOcean Accounts
  • Question

    How can I rename a project or edit the project description?

    After I created a project, how can I change its name or edit its description?
    Accepted Answer: Hello, @erel You can navigate to the Project page from your account and then go to settings tab (this one should open by default wehn you access the Project page but if not make sure to access it). This will give you...
    1 By erel DigitalOcean Accounts
  • Question

    Error when I tried to delete folder on space

    Error below when I tried to delete folder on space: "Sorry, your directory could not be deleted."
    Accepted Answer: Hello, @danilodene You can easily delete folders using <^>s3cmd<^> from your PC. s3cmd is a popular cross-platform command-line tool for managing S3 and S3-compatible object stores. You can check our tutorial for con...
    2 By danilodene DigitalOcean Accounts
  • Question

    MySQL error even after changing root password via command line and WHM (new cPanel droplet)

    I have new droplets running cPanel from the marketplace, and any time I try to do anything that requires MySQL I get the following error: ERACCESSDENIED_ERROR (Access denied for user 'root'@'localhost' (using password...
    Accepted Answer: Hello, @paulJellyfish Can you please check if you have this file present on your server. In ssh type: cat /root/.my.cnf The file should contain the MySQL root password by default. If this one is not present you can...
    1 By paulJellyfish DigitalOcean Accounts
  • Question

    Did I miss out the free $100 credit reward?

    I created an account today and already created my $10 droplet. I was searching around and found out that new accounts get a $100 credit if they used someone's referral code? Am I still able to get this offer with a 1 ...
    Accepted Answer: Hello, Please you create your account by clicking a URL with ref code.If you didn't create your account by the page you touch the ref URL,you wouldn't get $100 credit.And,the trial balance is just available for 2 mont...
    2 By usernameunlocked DigitalOcean Accounts
  • Question

    Does the x TB transfer assigned to a droplet reset each month after payment?

    I'm new here and these are some questions I have. Does the x TB transfer assigned to a droplet reset each month after payment? And also, when creating a droplet there is an option to add a block of storage. Is the tra...
    Accepted Answer: Hello, @casadevlimited I will recommend you to check our official documentation for the billing of the DigitalOcean products. Your monthly transfer allowance depends on your monthly Droplet usage; for every hour a Dr...
    1 By casadevlimited DigitalOcean Accounts DigitalOcean Volumes
  • Question

    Droplet not showing after destroy to reset it

    I've searched through the web to reset my droplet and advised to Open droplet options and click on destroy to reset. I clicked destroy and now I am not being able to see the droplet anymore. Can you please guide me fr...
    Accepted Answer: Hi @junaidqureshi, Destroying the droplet actually deletes it and everything on it. If you want to get it back and have created Snapshots, you can actually restore it from your control panel. If you haven't created an...
    1 By junaidqureshi DigitalOcean API and CLI (doctl) DigitalOcean Accounts
  • Question

    Anyway to Get 1 Click install of Free Plesk with CentOS 8.1 ?

    Hello would be Great since Plesk is now available to be installed with CentOS 8.1 if we could get a 1 click app in the Marketplace that will install Plesk Admin SE free 3 domain edition / Centos 8.1 thanks so much ...
    Accepted Answer: Hi there @Spiro, This is a great idea! According to the Support Details on the Plesk (CentOS) ( Marketplace page, the 1-click version of Plesk on DigitalOcean is...
    1 By Spiro DigitalOcean Accounts
  • Question

    How do I dismantle a team and move back the resources to my individual account?

    I had created a team two years back under my individual DO account. Now I want to move the droplets and the managed database which are in the team into my individual account and delete the team. How do I move back th...
    Accepted Answer: Hello, @ganeshpulsars In order to a deactivate a team, you first need to remove all resources associated with the team, like Droplets, Spaces, and domains. Team owners can deactivate an empty team to remove the team ...
    2 By ganeshpulsars DigitalOcean Accounts
  • Question

    When will larger droplets (> 12 vCPU) become available again in the AMS2 region?

    Hi, I'm trying to resize my droplet (in the AMS2 region) to a 24 vCPU or 32 vCPU size. But these are grayed out with a message: "Due to high demand and capacity restrictions we have temporarily disabled this size in t...
    Accepted Answer: As of now, we don't have any confined date on this region in terms of Capacity. AMS2 is our legacy region. Meanwhile we request you to use our AMS3 region. Best Regards, Sri Charan
    2 By koendeschacht DigitalOcean Accounts
  • Question

    Where do I enter GitHub Education promo codes?

    I'm trying to activate my GitHub Education code with my new DigitalOcean account and there's no promo code section on my billing page. Where do I enter this code? I read somewhere that I should be able to find this on...
    Accepted Answer: Hello, @davidreact You need to enter a valid credit/debit card or make a deposit via PayPal in order to use the GitHub Student Pack. Keep in mind that this is needed in order to verify account and once done you will ...
    1 By davidreact DigitalOcean Accounts
  • Question

    How set up a maintenance page when droplet is off, restarting or not responding to a specific port?

    Consider the following: I have a Droplet currently working and configured, with a domain pointing to it, serving something from some port (for e.g. nginx serving a website on 80/443, or a mySQL on 3306). I'd like to c...
    Accepted Answer: Hi there @RaphaelDDL, As the Droplet would be down, you would need another service in front of the actual Droplet that would be able to serve a maintenance page for example. There are a couple of things that I could ...
    1 By RaphaelDDL DigitalOcean Accounts
  • Question

    Where can i find the snapshot of the droplet that i removed?

    Where can i find the snapshot of the droplet that i removed?
    Accepted Answer: Hi @mgepby, In order to get a snapshot of the droplet you've removed, first login to your Control Panel, once in, on the left of your screen, you'll have a sidebar. Click on the 'Manage' dropdown and select Images. Th...
    2 By mgepby DigitalOcean Accounts