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How do I setup a PTR Record?

Posted on April 8, 2015

I am running an email server and my outgoing emails are finding themselves in the recipient’s spam box.

After diving into the issue… I am seeing that the issue is coming from being unable to do a reverse DNS lookup.

I’ve added all the appropriate mail records (A, MX, TXT) and am still coming across this issue.

This is what I am seeing from www.intodns.com/americanglassandmirror.com

Reverse MX A records (PTR) ERROR: No reverse DNS (PTR) entries. The problem MX records are: 30.253.236.104.in-addr.arpa -> no reverse (PTR) detected You should contact your ISP and ask him to add a PTR record for your ips

Can you clue me in on what I could be missing here?

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