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How do you request a refund

I created an account and funded it, but just could not get into all the technical stuff so I am not going to be using this service, how do I get a refund.

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If I may - I’d suggest keeping a very small droplet open ($5) so that you can start learning the technical stuff. It can be quite overwhelming but worth the effort.

    Hi reelstuff, <br> <br>Sorry that was your experience. Unfortunately owning an unmanaged VPS requires you to spend more time configuring stuff and making it work than you would do on shared hosting. <br> <br>> Well to be honest, its all the extra steps, my biggest Question is why? Why all the extra steps? <br> <br>What do you mean by extra steps? Care to elaborate? <br> <br>> configuring every little service or tweaking the settings <br> <br>Again, this is how Linux works. <br> <br>Warm Regards, <br>Kamal

      <b>“Why all the extra steps? “</b> <br> <br>Because some people, i.e. just about ALL of D.O.'s customers, prefer having granular control over their cloud servers. <br> <br><b>”… but I dont have to deal with configuring every little service or tweaking the settings…”</b> <br> <br>As the 'ole cliche saying goes: There’s more than one way to ‘skin a cat.’ Some people like being able to optimize their servers. As in any other area of life, anytime you try to make a product a one-size-fits-all solution, you have to sacrifice on quality. <br> <br><b>“… I can setup an AWS account faster then this, yes its more expensive but I dont have to deal with configuring every little service or tweaking the settings,…”</b> <br> <br>That’s what’s wonderful about America, buddy. It’s a free country and you’re free to spend your money however you wish; despite <a href=“http://uncrunched.com/2013/08/07/digital-ocean-v-aws-10x-performance-for-13-cost/”>Digital Ocean v. AWS: 10x Performance For 1/3 Cost | Uncrunched</a>. <br> <br><b>“… I use mount an image and I am up and running,…”</b> <br> <br>If getting up and running is more important to you than getting what you pay for, go for it. <i>See</i> <a href=“https://www.digitalocean.com/blog_posts/audiobox-why-we-moved-to-digitalocean”>AudioBox: Why We Moved to DigitalOcean [from Amazon EC2]</a> ([With AWS,] "we [were] succumbing the infamous ‘CPU steal time’ … “since our initial months on EC2 we observed a dramatic drop in the performance allotted to us by the supervisor running on EC2 and this left consistently our apps in a crippled state with a steal time going beyond 20%”).