By romainjouin
I bought kidkod.io domain name on Gandi, and I am trying to link it with digital ocean’s DNS.
I set up an email redirection on gandi :
contact@ => forwards to : romain.jouin@gmail.com
====================
- Gandi alert : ==================== Gandi display an alert on my email configuration, as follow : "This domain is not using our LiveDNS nameservers. You can use Gandi Mail with any nameserver, but if you’re experiencing issues with your email please refer to your DNS provider and ensure that the domain’s DNS configuration contains the following records:
@ 10800 IN MX 10 spool.mail.gandi.net. @ 10800 IN MX 50 fb.mail.gandi.net. @ 10800 IN TXT “v=spf1 include:_mailcust.gandi.net ?all”
- Digital Ocean conf: ==================== A the same time, I set up the Digital Ocean DNS to :
Type Hostname Value TTL
TXT kidkod.io returns “v=spf1 include:_mailcust.gandi.net ?all” 3600
MX kidkod.io mail handled by fb.mail.gandi.net.50 14400
MX kidkod.io mail handled by spool.mail.gandi.net. 10 14400
A kidkod.io directs to 167.99.94.16 3600
NS kidkod.io directs to ns1.digitalocean.com. 1800
NS kidkod.io directs to ns2.digitalocean.com. 1800
NS kidkod.io directs to ns3.digitalocean.com. 1800
====================
- Problem : ====================
I don’t receive any mail if I send one to contact@kidkod.io it get lost in the wild (and no error message back neither).
What do I do wrong ? How to fix the issue ?
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
I checked your WHOIS, which looks good. I checked your TXT and MX records, they also look good (utilizing the common dig utility).
Do the gandi instructions specify creating NS records? That’s the only part of the setup that I don’t see any instructions for. Plus, if your WHOIS is pointed at ns1.digitalocean.com, you don’t need to set up any NS records for your domain kidkod.io - if there aren’t instructions for it, I’d remove those NS records from your domain in the DO cloud panel.
DNS changes can be slow to propagate, sometimes taking up to 48 H to become fully active, so that might be the issue there.
Hope this helps - please let us know if you have more questions :)
Thanks for your answer, the NS records are indeed registered in gandi, so I just took off the NS records in digital ocean for the Domain kidkod.io .
Let’s hope it solves the issue (no mention of any NS needs on gandi’s interface). They just state about : @ 10800 IN MX 10 spool.mail.gandi.net. @ 10800 IN MX 50 fb.mail.gandi.net. @ 10800 IN TXT “v=spf1 include:_mailcust.gandi.net ?all”
Let’s see !
Become a contributor for community
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
DigitalOcean Documentation
Full documentation for every DigitalOcean product.
Resources for startups and AI-native businesses
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
The developer cloud
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Get started for free
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.