Question

How to connect managed Postgres db to Google Looker Studio

Posted on May 18, 2024
Managed Databases
Asked by noe

I was following the documentation in https://support.google.com/looker-studio/answer/7288010?hl=en#zippy=%2Cin-this-article to get my connection to work, but for some reason i receive this message.

Sorry, we encountered an error and were unable to complete your request.

Error ID: 82f94123

what can I do?

what I have tried:

checking the connection credentials and test with another software (pgadmin)
adding google ip addresses to the firewall in DigitalOcean
Created a test database with each Postgres version from 8 to 14.

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Bobby Iliev

Site Moderator

• May 19, 2024

Hey @noedolphin,

I’ve noticed a similar discussion here which was just due to a temporary issue on the Looker end:

https://www.googlecloudcommunity.com/gc/Administering-Looker/Getting-quot-Sorry-we-encountered-an-error-and-were-unable-to/m-p/683651

If you were to try now does it work?

The error is very vague and hard to pinpoint what might be going on. Have you tried temporarily disabling the trusted sources of your cluster to see if Looker is able to connect when the database cluster is open for all incoming connections?

Let me know how it goes!

- Bobby.