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How to enable SMTP?

Posted on July 6, 2018

I host a website on my DigitalOcean server and I want to send verification emails to my users when they sign up for an account. But the SMTP is blocked by DigitalOcean. I contacted them to ask them enable it, but they said that they are able to enable it only after 60 days of usages. But I need it right now or my website cannot run! What should I do? Thanks!

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alexdo

August 7, 2020

Pinned Answer

Hello, all

This is something we have been doing to reduce spam on our network. Please do not think that we are accusing you of sending spam, it is more that we simply cannot accurately determine who is going to send it.

Stopping spam is a constant fight, so we have implemented some restrictions on newer accounts. To qualify for the ability to send out email, we do require accounts to wait 60 days before we can look into removing the restriction. Once your account has reached 60 days of stable use, please do reach back out to us so we can look into this for you.

Hope that helps! Regards, Alex

mcmpleset

November 17, 2019

have just activated a droplet, deployed my application and i use google as my mail server, but now my application cannot send activation emails because smtp is blocked. I really like digital ocean but it doesnt make sense to stay because my application is now useless

jarland

July 6, 2018

Hello friend!

I’m terribly sorry for any inconvenience that has caused. This is something we have been doing to reduce spam on our network. Please do not think that we are accusing you of sending spam, it is more that we simply cannot accurately determine who is going to send it.

My recommendation would be to utilize an external SMTP service that offers an alternate SMTP port, like 2525 for example. There are many email providers out there that offer SMTP service. Frankly, using a service like that will generally improve your inbox delivery on average, so it’s kind of a benefit as well.

Kind Regards, Jarland

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