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Hi,
I have created numerous tickets but the response is always not helpful. I have one account with which I am billed. I’ve even supplied my credit card basics like the last four digits used and the billing date but the agents never send me a password reset link nor does the forgot password link ever work. I get all other support messages from the agents so I don’t understand why I never get a link from digital ocean to reset my password. There is no way to call or do a chat that I can find so I created a totally new digital ocean account just so I could write this message.
Please please help. I’ve been working on this for over a week now without being able to get access to my droplet. If this continues, I will simply need to block my card from being billed any further and move to a provider that has customer service that can help me access my account.
Thanks
ebeecroft
Noor Bakkal
384d3f11289345379905a243f7b817
IsaacMvd
Ervan Agus
Teckno
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gerard
gerard
Stan Flint