Question

How to get old domain back ?

I had a godaddy domain linked with my digitalocean account. My resources got deleted because of payment problem. Now i want to create the same domain but it gives me an error ‘domain name already exists’, but there are currently no domains. How can i restore or create my domain agian ?


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alexdo
Site Moderator
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April 1, 2022

Hello there,

The system performs a DNS lookup to see if the domain has already been added to DigitalOcean. If it has, you’ll receive a message that says Data domain example.com: Name already exists. If the domain has not been previously added to DigitalOcean’s DNS service, it will be added.

Please open a support ticket from within your account and include the domain name. You’ll need to verify ownership with a TXT record generated by the support and then they’ll remove the domain from the previous account so you can get it added.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue!

https://www.digitalocean.com/support/

Hope that helps!

KFSys
Site Moderator
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March 31, 2022

Hey @hmathar1,

Hi @hmathar1,

You would need to contact DigitalOcean support and ask them to move the domain over to your new account.

They’ll ask you for some way to verify you are the owner of the domain and assist you.

Please reach out the amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps! - KFSys.