Question

How to get SMTP port 25/tcp open

Posted July 16, 2021 280 views
NetworkingDigitalOcean Droplets

I have a couple of wordpress sites, and need to open tcp port 25 to send outgoing only emails such as registration and notifications, and later send emails to site’s users.

This droplet/site has been up for more than 60 days so far, can I request the port opening? I am able to set up any validation/ownership that you understand necessary, I am aware of the spam issues and take it seriously.

Thanks

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
Submit an Answer
1 answer

Hello all,

It is possible that port 25 is closed for new accounts. This is something DigitalOcean has been doing to reduce spam on the network.

To qualify for the ability to send out emails, new accounts are required to wait 60 days before a request for removing the restriction could be raised. Once your account has reached 60 days of stable use, you could reach out to the DigitalOcean support team so they could look into this for you:

https://www.digitalocean.com/support/

In the meantime, you could instead use ports 465 or 587.

Hope that helps!
Regards,
Alex