Question

I am not able to buy server

Posted June 20, 2019 304 views
CentOSDigitalOcean

Hello, I Have to buy {4 GB 2 vCPUs 80 GB 4 TB $20/mo} this plan for my website but I am not able to buy.

I have tried too many times to buy but it says your *card was declined * I have 4 Card Visa, Mastercard but it’s still not working, what should I do?

Help me please I have to buy immediately

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willhowdy0
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willhowdy0
edited by MattIPv4
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MattIPv4 June 20, 2019

Hey there @willhowdy0,

If your card is being declined, it is likely that your card provider is blocking the transaction as it is an unknown online payment to them and they may be concerned that your card details have been stolen.

You should reach out to your card provider to authorise the payment and let them know that you intend to make a purchase online with DigitalOcean.

If it still fails after that, please reach out to our sales team who may be able to point you in the correct direction further: https://www.digitalocean.com/company/contact/sales/
Keep us updated here though as to what the final resolution was!

Hope that helps :)
- Matt.

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