HI DIGITAL OCEAN SUPPORT,
I HAVE BEEN WAITING FOR YOUR REPLY AND IT TOOK FOREVER. I DO NOT OPERATE SCAM, FRAUD, HACKING ACTIVITY AND WHY ARE YOU LOCKING MY ACCOUNT AND NOT REPLYING MY TICKET?
this is worst i have seen compared to linode…
i am not a CRIMINAL nor i deserved this. If I am an system Integrator, I would have help my client to setup an account and prepared for his vm, then your HOSTILE and useless system will lock all my account and classified me as a CIRMINAL is it?
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
Hello, I had recently created another account because I use an account to work on my personal projects, and another to work within the startup that I have with other guys. I personally don’t want to mix both stuff because financial things. <br> <br>The main problem is that after creating my account I paid USD$5 via paypal to use the service, and the system let me make the transaction, but after paying my account was blocked, so I lost that money. Is there a way that you can allow that account to work, or return my money back?. <br> <br>Thanks in advance.
@Camilo: You should be able to open up a support ticket – can you do that so we can sort it out? Thanks!
this happend to me too. they wanted to verify records. but i’ve already verified my records like last week? and they want me to answer the same questions again. <br> <br>now my account is locked and no one is replying to me.
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
Full documentation for every DigitalOcean product.
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
Stay up to date by signing up for DigitalOcean’s Infrastructure as a Newsletter.
New accounts only. By submitting your email you agree to our Privacy Policy
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.