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Question

i am unable to receive email i am using fastpanel in digital ocean

Posted May 30, 2021 409 views
DigitalOcean 1-Click Apps Marketplace

Hi all
I have installed a fast panel on digital ocean droplet
after that, I configured my website in a fast panel
I am able to send email but not able to receive any email

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hemanthhr4cs
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hemanthhr4cs

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1 answer
bobbyiliev June 1, 2021

Hi there @hemanthhr4cs,

In order to receive emails, you would need to add an MX record for your domain name and point it to the Droplet.

What you could do is make the following setup:

  • Add an A record for mail.yourdomain.com and point it to your Droplet IP
  • Then add an MX record for your main domain and point it to mail.yourdomain.com

That way when someone sends you an email it would be forwarded to your Droplet.

Hope that this helps!
Regards,
Bobby

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  • TinyAquamarineStarfish August 26, 2021

    Hello,

    this solution does not work for me. I have added the records you mentioned but I am still unable to receive the mail in roundcube webmail. I also use Fastpanel. Please someone help me

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    • bobbyiliev August 29, 2021

      Hello,

      Once you make the DNS change, it could take up to 24 hours for the DNS to cache to clear over the Globe before you could see the new DNS record.

      If it has already been 24 hours, do you get a bounce back when you send an email to that specific domain?

      Regards,
      Bobby

      Reply Report

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