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Question

I can'nt add my domain to my droplet it says "domain name already exists"

Posted August 22, 2020 475 views
DNS

Whenever i an going to add my domain to my deroplet it shows an error “Domain already exists”.I am the owner of domain and i have not added this domain to anywhere else, i can not understand why this is not working.

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santoshnakamoto
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santoshnakamoto

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2 answers
bobbyiliev August 22, 2020

Hey @santoshnakamoto,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps!
- Bobby.

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alexdo November 1, 2020

Hello, all

The system performs a DNS lookup to see if the domain has already been added to DigitalOcean. If it has, you’ll receive a message that says Data domain example.com: Name already exists. If the domain has not been previously added to DigitalOcean’s DNS service, it will be added.

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps!
Regards,
Alex

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