Question

I can't add my domain. Domain 'keriterv.com': name already exists.

Posted October 31, 2020 73 views
DNS

Dear Support!
I would like to add my domain (keriterv.com) to my project, but unfortunatelly other people is using that.

Please help me!

Best Regards
László Keresztesi

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
2 answers

Hello, @keritervbt

The system performs a DNS lookup to see if the domain has already been added to DigitalOcean. If it has, you’ll receive a message that says Data domain example.com: Name already exists. If the domain has not been previously added to DigitalOcean’s DNS service, it will be added.

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps!
Regards,
Alex

Ok, thank your answarebut it can not help me!
I didn’t add keriterv.com domain any my projects before. Other people did do that add and so he is using my domain, So I can not use DigitalOcean project with own domain! So I paid but not using your service. Can you give me a e-mail address who can help me?

Best Regards
Laci

Submit an Answer