Question

I can't get the code number email.

When I sign in from another computer, I need to check the code number, but I can’t get the email.

The code number e-mail arrived safely by October 19. But I haven’t received the mail since the 20th.

So I changed my email address, but I don’t get the code number. What should I do?


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Hey @animatus1,

I am not entirely sure what you mean by code number but if it is an account-related question, then you should open a ticket with DO support.

Here - https://www.digitalocean.com/support/

I hope that helps.

Best, Dennis