Question

I can't open my droplet

I can’t open my droplet

when opening the window, the console issues: Error:All configured authentication methods failed.


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alexdo
Site Moderator
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February 8, 2023

Hello @0cdefc2b5d38442c869ebec6f34d31

If the recovery console is still not responsive you can power off and then power on the droplet.

However, if the the issue remains you can reach out to our support team and then will be more than happy to assist you.

Regards

Bobby Iliev
Site Moderator
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February 6, 2023

Hi there,

In this case I could suggest following the steps from this guide here on how to recover access to your Droplet using the recovery console:

https://docs.digitalocean.com/products/droplets/how-to/recovery/recovery-console/

Let me know how it goes!

Best,

Bobby

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