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I can't receive e-mails

Posted on November 20, 2013

Hello, I tried to contact the support but it seems they can’t help with config issues. I hope someone will be able to help here.

I followed this tutorial https://www.digitalocean.com/community/articles/how-to-install-postfix-on-centos-6 and I only have email redirects into /etc/postfix/virtual

I’m testing with the email address test@xxxxxxxx.com (redirecting to test@gmail.com) I can:

  • send an email from ssh using the command line “mail test@xxxxxxxx.com”
  • receive this email on my Gmail account
  • send an email from Gmail from test@xxxxxxxx.com to test@xxxxxxxx.com (I think so)
  • send an email from Gmail from test@gmail.com to test@xxxxxxxx.com (I think so) but I can’t :
  • receive the emails from Gmail on my Gmail account

Also, the emails sent through the ssh are received with the sender root@mail.xxxxxxxx.com. Why not test@xxxxxxxx.com?

This is my DNS config:

$TTL 1800 @ IN SOA NS1.DIGITALOCEAN.COM. hostmaster.xxxxxxxx.com. ( 1384969598 ; last update: 2013-11-20 17:46:38 UTC 3600 ; refresh 900 ; retry 1209600 ; expire 1800 ; ttl ) IN NS NS1.DIGITALOCEAN.COM. NS NS2.DIGITALOCEAN.COM. NS NS3.DIGITALOCEAN.COM. MX 5 mail MX 1 ASPMX.L.GOOGLE.COM. MX 5 ALT1.ASPMX.L.GOOGLE.COM. MX 5 ALT2.ASPMX.L.GOOGLE.COM. MX 10 ASPMX2.GOOGLEMAIL.COM. MX 10 ASPMX3.GOOGLEMAIL.COM. @ IN A xxx.xxx.xxx.xxx www CNAME @ @ TXT “v=spf1 ip4:xxx.xxx.xxx.xxx include:_spf.google.com -all”

I get this email back from google

Delivery to the following recipient failed permanently:

 test@xxxxxxxx.com

Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain xxxxxxxx.com by aspmx.l.google.com. [2607:f8b0:4002:c01::1a].

The error that the other server returned was: 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient’s email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 http://support.google.com/mail/bin/answer.py?answer=6596 8si5260891yhq.157 - gsmtp

Thank you for your help

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