I can't sign into the support portal due to SSO issue

Posted May 8, 2020 105 views

Login Error

We were unable to log you in to the support portal.
Error: Unable to find a user

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1 answer

Hey @blbnguyen,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your access issue! :)

This link shouldn’t require you to sign in to contact our support team.

Hope that helps!
- Matt.

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