Report this

What is the reason for this report?

I cannot access my plesk droplet ip after enabling cloud firewall?

Posted on October 14, 2019

I was accessing my plesk droplet ip from browser without cloud firewall enabled. But when i enabled firewall with default rules, i cannot access my ip from browser. It gives me site cannot be reached error.



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Can you please let me know if your servers runs a UFW firewall as well? If you’re using UFW, you can view the current filtering rules by typing:

sudo ufw status verbose

If you get Status: inactive then it’s disabled and we need to look somewhere else to sort the issue.

Let me know how it goes.

Hello, @thethih

Have you create any custom rules in the Firewall? You can make sure that the Plesk port (8443) is open. I believe this article should help you to set this:

https://www.digitalocean.com/docs/networking/firewalls/how-to/configure-rules/

Let me know how it goes.

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Start building today

From GPU-powered inference and Kubernetes to managed databases and storage, get everything you need to build, scale, and deploy intelligent applications.